We work around the clock to ensure that no question goes unanswered. If you have any questions or concerns please feel free to contact us via email at: support@heaven-clothing.com
Q: HOW LONG DOES SHIPPING TAKE?
A: Shipping Worldwide takes about 7-15 days.
Q: WHAT IS THE SIZING LIKE?
A: Sizing is true to size, materials will not shrink over time either. Consider sizing up for a baggy/loose fit.
Q: HOW DO I WASH AND CARE FOR CLOTHING
A: In our experience, the best way to keep your clothing fresh and crisp always is to follow some simple wash & care instructions.
Q: HOW DO I TRACK MY ORDER?
A: Your tracking number(s) will be provided to you by email once all of your items have been shipped. When receiving your tracking number(s), please allow up to 3-7 days for it to be activated in the shipping company's system.
You can then track your order by inputting your tracking number following the ‘trackorder’ link at the bottom of the page
Q: HOW TO PLACE AN ORDER?
A: Once you have finished adding items to your cart, simply click the “Check Out” button in the shopping cart and we will guide you through the checkout process.
Q: HOW SAFE IS MY PERSONAL INFORMATION?
A: Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure your information, please consult our Privacy Policy.
Q: CAN I CANCEL AN ORDER?
A: Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and we will issue you a full refund. All refunds will reflect in your account 24-48 hours after being issued.
Thank you for showing interest in Heaven Clothing. Our core principle at Heaven Clothing is customer service meaning we won't stop until every last one of our customers is satisfied. Please feel free to reach out to us at anytime!
